Terms of Service

Sync Pulze ("we", "us", "our") is an inventory and pricing sync app for Shopify merchants and their supplier feeds. By creating an account or connecting a Shopify store you agree to these Terms.

Sync Pulze automates three things on the Shopify store you connect: (a) hides products when a connected supplier reports them out of stock and re-publishes them when they return; (b) updates your Shopify listing prices when supplier costs change, according to the markup rule you set; (c) shows a real-time dashboard of margin, at-risk products, and activity history.

Sync Pulze is a tool that executes your configured rules. It does not guarantee sales, profit, competitive pricing, or that supplier data is accurate. You remain responsible for the products you sell.

You must keep your login credentials secure and are responsible for all activity on your account. Do not use Sync Pulze to violate any law, infringe intellectual property, mislead customers about product availability or price, or breach Shopify's or a supplier's own terms of service.

You are responsible for the accuracy of the product data you push through Sync Pulze and for complying with consumer-protection laws that apply where you sell.

Sync Pulze is billed as a flat monthly subscription in the tier you pick — no per-order fees and no revenue share. Current published tiers: Starter ($19/mo), Pro ($39/mo), Unlimited ($79/mo). Prices may change with 30 days' notice.

If you install Sync Pulze via the Shopify App Store, billing runs through the Shopify Billing API and appears on your regular Shopify invoice. For direct/non-Shopify installations, billing runs through Stripe.

You can cancel or switch tier at any time from the Billing page inside Sync Pulze — the button opens the Shopify subscription page or the Stripe customer portal, whichever provider bills you. Cancellations take effect at the end of the current billing period; Sync Pulze does not offer prorated refunds for partial months unless required by law.

Failed payment: if we are unable to collect for a billing period, we may downgrade you to a limited free tier or suspend sync until payment resumes.

Where offered, a free trial gives you access to a paid tier for a limited window. Unless you cancel before the trial ends, we will start charging you at the price and cadence disclosed when you enrolled.

Our handling of your data — what we collect, how we use it, how it is retained, and how you can request deletion — is described in our Privacy Policy at /privacy. In particular, when you uninstall Sync Pulze from your Shopify admin, we permanently delete your shop's data 48 hours later upon receiving Shopify's shop/redact webhook.

We aim for high availability but do not guarantee uninterrupted service. We may release, modify, or discontinue features at our discretion. Where a change would materially reduce a feature you rely on, we will give notice inside the app or by email.

Sync Pulze, the software behind it, and the Sync Pulze brand are owned by us. Nothing in these Terms transfers any of that to you. Your own product data, catalog, and Shopify content remain yours — we only process them to provide the service.

Sync Pulze is provided "as is" and "as available". To the maximum extent allowed by law, we disclaim all implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

To the maximum extent allowed by law, Sync Pulze is not liable for lost profits, lost revenue, lost data, or any indirect, incidental, or consequential damages arising from your use of the service. Our aggregate liability for any claim relating to Sync Pulze will not exceed the total subscription fees you paid us in the twelve months preceding the claim.

You can stop using Sync Pulze at any time by cancelling the subscription and uninstalling the app from Shopify. We may suspend or terminate accounts that violate these Terms, that create legal or security risk, or after a prolonged period of non-payment.

These Terms are governed by the laws of the jurisdiction where Sync Pulze's operating entity is established. Disputes will be resolved in the competent courts of that jurisdiction, unless applicable consumer law requires otherwise.

Placeholder: replace with your operating entity and jurisdiction before publishing.

We may update these Terms from time to time. Material changes will be announced in-app and by email at least 14 days before they take effect. Continued use of the service after the effective date means you accept the updated Terms.

Questions? Email bagels0001@gmail.com. This is a placeholder address until a production support inbox is established — please replace before public release.